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Administrative Specialist II

Position Summary

This full-time, career service position provides administrative support to the Public Health Laboratory. The ideal candidate will have an eye for detail, the ability to perform a wide variety of office duties ranging from performing data entry, creating spreadsheets, reviewing lab reports, triaging telephone calls, submitting billing information, customer service, and data management. 

Background

Public Health's Prevention Division protects and promotes the health of the public through controlling the spread of communicable diseases and identifying leading causes of premature death. The King County Public Health laboratory specifically provides lab tests for clinics, disease control programs, and research, we also provide quality assurance for lab testing at public health clinics, and we function as part of larger public health laboratory system.

Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.


The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.


We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.


To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx


Work Schedule Monday through Friday, 8:00 am to 4:30 pm, 40 hours per week, Non-Exempt from the provisions of the Fair Labor Standards Act (FLSA) and overtime eligible.


Work Location 325 9th Ave Room BWC 03, Seattle, WA 98104

Requirements

  • Provide administrative program support to the PH Laboratory. 
  • Receive lab test orders into the Apollo laboratory information system from the Epic electronic health record system; enter non-Epic lab test orders into Apollo manually; label lab specimens and lab requisition forms with Apollo-generated barcode labels. 
  • Import lab billing data from Apollo into the SIMS invoice management system; process invoices for lab supplies into iProcurement system; receive deliveries of lab specimens and lab supplies. 
  • Format, proofread, and edit letters, reports, laboratory testing procedures and general correspondence. 
  • Organize and maintain electronic and hard copy documents, and other program documents; archive files (including original lab requisition forms) following County guidelines and established procedures and prepare and send out mailings and laboratory reports. 
  • Create, update, and maintain program databases; accurately enter and track data, and prepare and generate reports. 
  • Schedule program meetings and resources; and prepare and distribute materials. 
  • Answer and triage telephone calls; document and route calls appropriately; respond to general questions; and provide accurate program information to internal and external customers. 
  • Submit billing information, which requires knowledge of medical terminology and laboratory testing/billing codes; look up confidential lab test results and give test results to health care providers; and collect lab test fees. 
  • Operate standard office equipment including personal computer, telephone, fax machine, label maker, printers and scanners. 
     

Qualifications

Our ideal candidate will demonstrate the following (Minimum): 
  • Demonstrated working experience using a laboratory information system and/or an electronic health record system
  • Demonstrated working experience using medical terminology related to medical laboratory tests
  • Demonstrated working experience triaging and documenting confidential telephone communications, and providing program information to internal and external customers
  • Demonstrated working experience in a medical office
  • Demonstrated problem solving skills. 
  • Demonstrated experience with automated systems and software applications. 
  • Knowledge of use of lab coat, gloves, etc. when handling lab specimens. 
  • Skilled in working under time constraints and meeting deadlines. 
  • Demonstrated ability to provide excellent customer service with discretion, patience and professionalism, in person and over the phone. 
  • Strong interpersonal, conflict resolution and problem-solving skills. 
  • Demonstrated ability to provide administrative support to multiple sections; evaluate and manage competing demands and ensure office needs are met; prioritize workload while meeting critical deadlines and maintaining accuracy of work. 
  • Demonstrated ability to prepare, format, proofread, and edit documents including correspondence, letters, policies, and reports; create and maintain electronic and hard copy documents and files, databases and logs, and accurately enter and track data. Proficiency in math and basic accounting procedures. 
  • Demonstrated ability to communicate effectively orally and in writing; establish and maintain effective working relationships with a diverse range of staff, community partners, and the general public; handle difficult interpersonal interactions with discretion and diplomacy; and work both independently and as a member of a team. 
  • Demonstrated ability to create, update, and maintain program databases and logs; accurately enter and track date; and generate reports. 
  • Demonstrated ability to work in a Windows environment and use Microsoft products to complete assigned tasks, including: Word for word processing, Excel for spreadsheet creation, maintenance and reports; and Outlook to communicate with clients and staff. 
  • Ability to move up to 25 pounds from one location to another and the ability to repeatedly sit and stand throughout the day. 
The most competitive applicants will have the following experiences and qualifications (Desired): 

  • Demonstrated knowledge and experience with managing multiple priorities 
  • Demonstrated effective time management skills 

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.


Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.


King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.


Who May Apply

This Career Service position is open to all qualified applicants.


The following items are required to be considered for this vacancy:

  • NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
  • Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
  • Cover Letter describing how you meet the Minimum and/or Desired Qualifications of the position is optional


(Please note: Resumes and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above).


Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.


Necessary Special Requirements

  • The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
  • The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR (if applicable).
  • The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment. (and Pre-employment Physical, if applicable).
  • For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department. 
  • If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

Union Membership represented by PROTEC17


Contact For questions about the recruitment process, contact the Recruiter



Date Posted
04/24/2026
Job Reference
2026CF27016
Organization
DPH - Public Health, Prevention
Location
King County, WA
Category
Administrative
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