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Administrative Coordinator 3


NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION:
Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility.

Northeast Delta Human Services Authority is seeking an Administrative Coordinator 3 to work as part of a treatment team to provide quality care and reduce the stigma surrounding behavioral health (mental health or substance use) and physical health treatment. The incumbent independently performs duties requiring a broad knowledge of several clerical fields to assist the administrative team with all assigned duties.

An ideal candidate will possess the following competencies:
  • Accepting Direction: The ability to be open and willing to follow guidance or instructions.
  • Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
  • Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions

Requirements

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:
  • Greets all consumers and directs consumer to appropriate areas in the clinic while simultaneously answering all telephone calls and directing calls to appropriate staff.
  • Strictly adheres to policies related to criteria for services, confidentiality/disclosure of consumers records, disposal of records, etc. 
  • Assists with maintenance of yearly fee updates for all consumers according to agency guidelines and maintains necessary forms for the establishment of fees for services as needed. Enters information into Claimtrak related to income, benefits, and dependents as well as providing consumers with information related to insurance benefits and out of pocket costs.
  • Confirms appointments daily and completes phone calls related to pending appointments. 
  • Assists with keeping all consumer records current, filing or uploading reports/evaluations, correspondence, discharge summaries, etc., using the LDH policy for open/closed cases.
  •  Verifies and documents Medicare, Medicaid, and other insurance coverages and scans copies of insurance cards and ID information into Claimtrak.

Position-Specific Details:

Appointment Type:   Probational, Promotional, Demotion, Lateral Transfer, or Detail to Special Duty

Location: Monroe Integrated Care Clinic

Compensation: NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.

  • 2-year Full-Time Clinical Practice: NHSC will pay up to $50,000* for an initial 2 years of full-time clinical practice to clinicians.
(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.


To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 


*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.


For further information about this vacancy, contact:

Ms. Janesia Raybon, MPA
Human Resources Director A
Northeast Delta Human Services Authority
2513 Ferrand Street 
Monroe, LA  71201
318-362-4237 (office)

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.


Date Posted
05/05/2026
Job Reference
NEDHSA-220764-AC3-5426-AM
Organization
LDH-Northeast Delta Human Services Authority
Location
Monroe, LA 70802
Category
Administrative
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