Administrative Assistant II

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Administrative Assistant II 
Job Title: Administrative Asst II 
Agency: Dept of State Health Services 
Department: Region 8 
Posting Number: 14645 
Closing Date: 03/23/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Range: $2,694.33 - $3,320.33 
Pay Frequency: Monthly
Salary Group: TEXAS-A-11 
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: SAN ANTONIO 
Job Location Address: 7430 LOUIS PASTEUR DR 
Other Locations:  
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description: 

Under the direct supervision of the SHSS Program Manager and guidance and direction of the Team Lead, performs routine (journey-level) administrative and technical assistance for the the Texas Health Steps (THSteps) program and other program within Specialized Health and Social Services (SHSS).  Assists with the development and maintenance of program filing systems.  Enters and retrieves information from information systems and prepares routine and special reports including monthly reports, travel/mileage reports and submits reports by time deadlines.  Performs technical and administrative program support work.  Assists with Texas Health Steps Program record keeping and documentation.  Assists in ordering and maintaining supplies.  Effectively communicates program services and/or changes to consumers.  Assists Provider Representative staff with preparing for presentations and material.  Other administrative duties are assigned within the Texas Health Steps Program. Maintains inventory of marketing materials. Works collaboratively with public health staff in the event of a regional or state disaster. Utilizes Microsoft Office suite to meet program needs. Maintains confidentiality and performs work activities in a professional, responsible and timely manner.  Practices good organizational skills and works well as a team player. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Essential Job Functions (EJF): 

I. EJF: (35%) Program Support
Provides administrative support services for the Texas Health Steps Program.  Compiles information from TX Health Steps staff for the monthly PRAR report.   Prepares training material packets for presentations, provider visits, and PROM meetings. Completes record keeping of all TX Health Steps meetings and provides communications from meetings to staff.  Reserves conference rooms as needed by the program. Attends staff meetings and trainings.

II. EJF: (30%) Administrative Support 
Assists the SHSS program manager, supervisors and TxHS team leader in providing technical assistance to providers and external program customers regarding DSHS programs. Receives and assists with requests for program services. All tasks are performed expeditiously, with courtesy and with a professional appearance and demeanor.  Answers program telephone systems and directs customers to appropriate sources in a professional and courteous manner.  Maintains electronic and physical records/files for the Texas Health Steps Program per the agency's records retention policy.  Assists Program Manager, supervisors and team lead with program needs, as requested.

III. EJF: (20%) Travel Support
Coordinates activities with the planner of program events through maintaining the monthly calendar.  Submits and records all travel reimbursement requests for staff.  Supports other program administrative staff with travel reimbursement requests as needed. 

IV: EJF: (10%) Other duties
Responds to public health emergencies, including, but not limited to, disease outbreaks, biological, environmental and weather emergencies.  Participates as requested in the event of a disaster response and/or recovery effort or Continuity of Operations (COOP) activation.  Completes required training necessary to fulfill the duties of the role.  Complies with DSHS immunization policy.    Maintains an acceptable driving record that meets the standards developed by the Texas Department of Public Safety (DPS) and safely operates either a state-owned, personal or rental vehicle to conduct state business.  Maintains a valid Class C Texas driver license or equivalent from another state.  Performs other duties as assigned, including serving as a substitute for the PHR 8 receptionist. 

Knowledge, Skills, and Abilities 

Knowledge of business English, spelling, punctuation and business math.
Knowledge of office practices and administrative procedures. 
Knowledge and skills in the use of correct grammar and spelling.
Knowledge of maintaining and handling of confidential information.

Skill in performing multiple tasks.
Skill in good organizational abilities and record maintenance.
Skill in compiling monthly reports, travel reports, and time activity reports.
Skill in provider and customer relations, problem assessment and resolution.
Skill in using computers and software applications, including electronic database.

Ability to interpret agency and public health rules, regulations and policies.
Ability to assess provider issues and to analyze the implications on a broader level.
Ability to communicate information to a variety of consumers.
Ability to problem-solve and make sound decisions.
Ability to work effectively as a team member.
Ability to work independently.

Registrations, Licensure Requirements or Certifications:

Must possess a valid Class C Texas driver license or equivalent license from another state. 

Initial Screening Criteria: 

Experience in Administrative Support-2 years preferred

Experience and knowledge of office practices and procedures-2 years preferred

Experience in the use of computers and related office equipment, including the use of Office Suite, spreadsheets, databases, and presentation software-3 years required

Excellent written communication as observed by detail and completeness of information on the state application. 

Additional Information: 

N/A

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form