Software Development Specialist 3 (PN 20014302)

About Us:

Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans.  Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish. 

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What You'll Do:

The Office of Management Information Systems administers the computer-based management systems across the ODH enterprise. The office is responsible for maintaining ODH computer networks and servers and the development and implementation of strategies that support current and future technology needs of the agency. We are seeking an experienced Software Development Specialist to work with business personnel to assure requirements are thoroughly defined and approved, develop software applications and perform system analysis and design. The required technology is Customer Relationship Manager (Salesforce). This position will:

• independently work with business area personnel to assure requirements are thoroughly defined & approved 
• develop software applications & perform analysis & design
• collaborate with Office of Management Information Systems (OMIS) staff on system design reviews
• perform code reviews & ensure agency application development standards are met (assuring software quality by following defined quality standard, processes & metrics)
• serve as technical lead, as assigned: works with assigned OMIS staff to identify & document system software requirements; define problems & develop potential solutions; perform post production support for business applications which may include routine maintenance
• read, write, extract &/or report from multiple sources (e.g., databases, file servers, data lake)
• identify alternate courses of action pertaining to design & development; assist in
  review & evaluation of software development tools & methodologies (e.g., write & remediate)
• create detailed test designs & test plans; create & reviews test data for performing test scenarios & regression testing; coordinate execution of unit & system test scripts, debugging efforts & defect tracking, support of user acceptance testing, & software implementation & deployment tasks; develop code to support automated testing
• lead development, implementation & monitoring of IT quality assurance standards & testing; conduct performance testing, security scans (e.g., website, web-based programs) & load testing
• write, review & coordinate documentation to support software development activities: assist with development of application-related training materials & software user guides, program &/or application source code documentation (e.g., uses cases, in-line code comments), departmental standards, appropriate standards & criteria for acceptable programming, documentation & review of application development lifecycle activities

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At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Position Qualifications:

60 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description & job posting. 

-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

*Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

• Undergraduate or advanced degree in Computer Science or Information Systems
• Experience in the design, configuration and coding in Salesforce applications
• Experience with Apex code development
• Experience with SOQL and SOSL
• Experience with Lightning Web Components ( LWC)
• Experience as a lead worker or project lead
• Experience working with customers to identify, interpret, design and analyze specific needs/requirements for application development

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.

Job Skills:
Technical: Application Design, Computer Literacy, Software Development/Implementation
Professional: Critical Thinking, Active Learning, Attention to Detail, Interpreting Data

EDUCATIONAL TRANSCRIPT REQUIREMENTS: 

Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration. 

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Supplemental Information:

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 35, Step 1 of the union (OCSEA) Pay Range Schedule ($38.84 per hour), with an opportunity for pay increase after six months ($40.78) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES: 
All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.  

STATUS OF POSTED POSITION:
You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

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Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

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The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.