Programs Manager III

Job Posting Title

Programs Manager III

Agency

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization

340 Office of Client Advocacy

Job Posting End Date (Continuous if Blank)

June 07, 2025

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

The annual salary for this position is up to $67,347.10 based on education and experience.

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

Job Description

Location: Central Office / 123 Robert S Kerr OKC Ok 73012

Salary: up to $67,374.10 based on education and experience

Full Time /Part Time: FT

Work Schedule:  Monday-Friday

Primary Hours: 8AM- 5PM

Position Description: 

• Positions in this job family are assigned field investigations involving abuse, neglect, and exploitation perpetrated against children in out-of-home residential placement and vulnerable adults in accordance with all state and federal laws. Duties may include investigating caretaker misconduct, such as employee violations of agency policy, procedure, or acceptable professional standards. Duties include producing written investigative reports for use in administrative and/or criminal proceedings.

Position Responsibilities/Essential Functions:

• Manages an investigative unit and supervises professional level staff in the completion of assigned functions and activities.
• Develops and recommends best practices which pertain to OCA investigations timeliness and accuracy.
• Supervises a group of lower-level investigators to include: time/leave, training, guidance/staffing, decision making, performance evaluation, and any other personnel related activities.
• Reads and approves investigations regarding abuse or neglect of victims to ensure safety and for registry purposes. Ensure appropriate database is updated with all necessary and pertinent information.
• Placed on an on-call rotation to respond after hours and on weekends to priority investigations.
• Schedules and participates in monthly individual conferences with staff to provide feedback on job performance and coaching.
• Ensures monthly stats for the investigators are completed and sent to the Programs Administrator by the 10th of each month.
• Attends Multi-Disciplinary Team [MDT] meetings if cases within unit are being discussed
• Attends Mortality Review if a case within unit is being discussed.
• Being present in the office is an essential function of this job
• Other duties as assigned

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.
• At this level, incumbents provide direct supervision of lower-level staff. Responsibilities may include assignment of investigations and guidance to lower-level staff. Employees at this level will serve as supervisor and train and advise subordinate staff in the completion of investigations. In additional, this level will conduct staff meetings to provide guidance during the investigative process, discuss results of investigations and discuss investigative reports. The position includes close coordination and consultation with leadership regarding appropriate case actions and referrals on extremely complex or high-profile cases.
• Applicants must be willing and able to fulfill all job-related travel normally associated with this position.
• Some positions may require current certification by the Oklahoma Council on Law Enforcement Education and Training as a peace officer.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications

• Education and Experience required at this level consists of a master’s degree and two years of professional experience; or a bachelor’s degree and three years of professional experience; or an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education.

Valued Knowledge, Skills and Abilities

• Knowledge, Skills, and Abilities required at this level include knowledge of agency policy; of state and federal regulations relevant to agency programs; of governing social services agencies and residential facilities or contract providers; of sound methods of administration; of methods of management and planning; and of supervisory principles and practices.
• Ability is required to administer programs and supervise personnel; to maintain effective working relationships with others; and to exercise good judgment in the solution of problems.
• Ability is required to conduct multiple case reviews simultaneously and planning work while also guiding staff to analyze large amounts of information and identify deficiencies; to conduct interviews effectively; to gather and analyze evidence and information; to organize and present facts in a concise and objective manner. Requirement to testify in court to establish and maintain effective working relationship; and to communicate effectively, both orally and in writing.

Application Requirements:

• If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
• All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Physical Demands and Work Environment:

• A portion of this role involves conducting fieldwork within the community. This includes visits to private homes and various care facilities. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms. This position requires daily use of a laptop computer and cell phone. Travel is required with this position.

  Being present in the office is an essential function of this job.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.