Program Technician II

Overview

As of July 14, 2025, the step 1 rate for pay grade 20 will be $23.28 per hour.

The Vermont Department of Health - Springfield District Office is looking for a highly motivated, detail-oriented, and customer-focused individual to join our dedicated team as a Program Technician. This is an exciting opportunity to be part of a mission-driven team committed to improving the health and well-being of communities across Windsor and Windham Counties.

As the Program Technician, you will play a vital role in supporting the Supplemental Nutrition Program for Women, Infants, and Children (WIC). You'll work side-by-side with WIC certifiers to ensure families receive timely and accurate benefits, while also assisting other public health programs within the office. Your organizational skills, adaptability, and positive attitude will help us maintain high standards in service delivery.

This position also serves as the first point of contact for the Springfield District Office. Whether it's answering the phone, responding to emails, or welcoming visitors in person, you'll be the friendly and professional face of our office. Outstanding internal and external customer service is essential, as you'll regularly interact with community members, local agencies, and retail vendors participating in the WIC program.

We are looking for someone who:
•    Thrives in a busy, team-oriented environment.
•    Can manage multiple tasks with accuracy and attention to detail.
•    Communicates clearly and compassionately.
•    Understands the importance of confidentiality and compliance with state and federal guidelines.

 Please Note: This is an in-office position based in Springfield, Vermont. Remote work is not available.

If you're enthusiastic about public service and ready to make a difference in your community, we'd love to hear from you!

DIVISION OF LOCAL HEALTH - WHO WE ARE:

The Division of Local Health's vision and mission is to preserve and improve the equitable social, economic, and environmental conditions necessary to attain the highest level of health and well-being for all, thus ensuring healthy Vermonters and healthy communities.  To this end, the Division of Local Health is committed to fostering a diverse, inclusive, and welcoming environment that respects and celebrates every person's strength, assets, and values.  The Division of Local Health is committed to leading organizational change efforts that address avoidable inequities and injustices as we work towards the elimination of health and health care disparities.  

TELEWORK 
The Department of Health supports a hybrid work environment which combines both in person and remote work.  Upon hire, employees work with their supervisor to create a schedule that aligns with the business needs of the unit. We believe a hybrid work environment promotes autonomy and allows for increased flexibility and greater work/life balance. 

 
MISSION

Promote the physical, mental, and social well-being of people in Vermont by advancing equity, protecting against disease and injury, and preparing for health emergencies. 

VISION

All people and communities in Vermont have equitable opportunities to achieve their highest level of health and well-being.    

VALUES 

• Equity: We aim to center health justice and address racism and all forms of oppression in our programs and policies, our approach to collaboration, and how we build and nurture our workforce.    

• Collaboration: We engage with staff and partners to understand complex problems and design responsive solutions.  

• Inclusion: We support a culture of belonging and diversity where people are valued, trusted, and able to be their authentic selves.  

• Harmony: We endorse a balanced, thoughtful, and intentional work environment that allows employees to care for themselves, their families, and the people they serve.  

• Data: We strive for scientific excellence and cultural responsiveness in the collection, analysis, sharing and use of data.

Who May Apply

This position, Program Technician II (Job Requisition #52823), is open to all State employees and external applicants.
If you would like more information about this position, please contact jackie.lindamood@vermont.gov
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Minimum Qualifications

Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

One (1) year or more of experience as a Program Technician I with the State of Vermont.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer