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Program Supervisor

Job Requisition ID: 46679 

Opening Date: 05/05/2025
Closing Date/Time: 05/16/2025​
Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Rehabilitation Counseling 
Bilingual Option: None 
Salary: Anticipated Salary: $9,165 - $11,165 per month ($109,980 - $133,980 per year)
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Plan/BU: None

Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

Posting Identification Number  46679

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice.  The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This supervisor plans, implements, directs, coordinates, and supervises the direct service program of the Bureau of Customer and Community Blind Services/Illinois Center for Rehabilitation and Education – Wood (ICRE – Wood) working with individuals who are blind, visually impaired, and DeafBlind to develop skills toward achieving integrated competitive employment and living independently in the community.  The Division of Rehabilitation Services is seeking to hire a dynamic and organized supervisor with strong leadership and communication skills.

Essential Functions

  • Serves as Program Supervisor for the Bureau of Customer and Community Blind Services/Illinois Center for Rehabilitation and Education – Wood (ICRE -W) supervising staff and direct services to customers who are blind, visually impaired and/or DeafBlind.

  • Reviews new customer plans coming into facility and sets class schedules to meet individual needs.

  • Serves as full-line supervisor.

  • Meets with facility staff to review customer progress and ensure all customer needs are being met.

  • Ensures ongoing communication with facility staff, field staff and customers and their families; and ensures issues and concerns are addressed promptly.

  • Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  • Requires possession of a master’s degree from an accredited college or university in rehabilitation counseling, rehabilitation administration, clinical psychology, counseling psychology, deaf education, special education, or closely related field.

  • Requires three (3) years progressively responsible administrative experience in rehabilitation counseling related field.

Preferred Qualifications

  • Three (3) years of professional experience with administering a rehabilitation service-delivery program for persons with disabilities including individuals who are blind, visually impaired and/or Deafblind for a public or private organization.

  • Three (3) years of professional experience working with federal statutes related to rehabilitation programs such as the Rehabilitation Act and amendments, the Social Security Act, Individuals with Disabilities Education Act (IDEA), Workforce Innovative Opportunities Act (WIOA), and the Americans with Disabilities Act, etc.

  • Two (2) years of professional experience staying abreast of technology trends and equipment and use in training for individuals with disabilities including individuals who visually impaired, blind and/or DeafBlind.

  • Two (2) years of professional experience evaluating a training program, reviewing outcomes, providing feedback, and revising training curriculum as necessary.

  • Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and preparing and signing performance evaluations.

  • Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include state agency officials, the public, legislators, employers, internal and external stakeholders, community service providers, professional and lay groups, and employees.

Conditions of Employment

  • Requires ability to pass the IDHS background check.

  • Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

  • Requires the ability to travel.

  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

 Work Hours:  Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch 
Work Location: 1151 S Wood St, Chicago, Illinois, 60612 

Division of Rehabilitation Services

Bureau of Customer and Community Blind Services

Illinois Center for Rehabilitation and Education - Wood
Agency Contact: DHS.HiringUnit@illinois.gov
Posting Group: Leadership & Management; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program

  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

  • 3 Paid Personal Business Days annually

  • 12 Paid Sick Days annually (Sick days carry over from year to year)

  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years

  • Flexible Work Schedules (when available dependent upon position)

  • 12 Weeks Paid Parental Leave

  • Deferred Compensation Program - A supplemental retirement plan

  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

  • Federal Public Service Loan Forgiveness Program eligibility

  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

  • 5% Salary Differential for Bilingual Positions

  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com

  • systems@SIL-P1.ns2cloud.com

Date Posted
05/16/2025
Job Reference
46679-en_US
Organization
State of Illinois
Location
Chicago, IL
Category
Project/Program Management
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