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Office Clerk, Gen. -A  (DOH/PHD/NW #11456)

Salary

 

$16.91 - $25.37 Hourly

$35,181 - $52,772 Annually

This position is a Pay Band 40

Posting Details

 
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME.  APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. 

The New Mexico Department of Health is one of the executive branch agencies of the State of NM. To ensure health equity, we work with our partners to promote health and well-being and improve health outcomes for all people in New Mexico. The Department provides a statewide system of Health Promotion and Community Health Improvement, Chronic Disease Prevention, Infectious Disease Preventions, Injury Prevention and other Public Health services, Prevention and early intervention strategies are implemented through the Departments local Public Health offices and contracts with community providers.

Why does the job exist?

 
This position will provide clerical support for the Northeast Heights Public Health Office, complying with Federal and State policy and procedures ensuring optimal functioning of assigned section.

How does it get done?

 
Following all appropriate process, procedures, and statues as provided by state law, Santa Fe Main office, and State Registrar. Providing high quality of customer service and efficiency at all times. Provide accurate follow up procedures as per policy and procedure. Work closely with supervisor and other team members to ensure a high-quality operation of services to the general public. Provide complete and accurate information including but not limited to office closures, requirements, procedures, payment options, locations, etc.

Who are the customers?

 
The general public and community members

Ideal Candidate

 
Be fluent in English and Spanish. Handling deposits and monetary transactions and perform audit functions. Must be able to handle a busy office setting with high volume customer walk-ins. Must be able to handle and address disgruntled customers and address their concerns in a courteous and professional manner.

Minimum Qualification

 
High School diploma or equivalent and three (3) months experience in office administration and/or customer service. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) months may substitute for the required experience.

Employment Requirements

 
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment.

Working Conditions

 
Office setting, extensive computer usage. Walking back and forth from window to personal desk. Reaching and lifting up to 50lbs may be required. Potential exposure to communicable diseases. Travel to provide outreach and coverage to attend meetings and training sessions with the occasional overnight stay is required.

Supplemental Information

 

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Agency Contact Information: Rhonda Miranda (505) 332-4850. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Date Posted
06/07/2025
Job Reference
155178
Organization
Department of Health, State of New Mexico
Location
Albuquerque, NM
Category
Administrative
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