MEDICAL ASSISTANT - 64004451 1 1 1

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Join Our Team as a Case Management Medical Assistant!

Are you passionate about making a difference in the fight against HIV? Do you love blending hands-on healthcare with community outreach? Join us for an exciting role that combines meaningful case management with dynamic clinic support!

What You’ll Do

💊 Case Management Superhero

• Empower clients with HIV prevention education and enrollment assistance for PrEP.
• Partner with providers and community agencies to coordinate life-changing services.
• Keep clients on track with medication adherence through follow-ups and outreach activities.

🩺 Clinic Rockstar

• Prepare patients for their visit with precision and care.
• Support providers with treatments and lab services (yes, you’ll rock venipunctures!).
• Keep the clinic running smoothly by organizing supplies, processing lab specimens, and ensuring top-notch care.
• Perform STD testing with confidence, providing education and support to patients. • Assist in screening, diagnosis, and coordinating treatment for sexually transmitted infections.

Why You’ll Love It

✨ Be a part of a team dedicated to making a real impact on people’s lives.
🎉 Work in a fun, supportive, and collaborative environment.
💡 Grow your skills with opportunities for professional development.
🌈 Make a difference in the community while promoting health equity and education.

Ready to Join Us?

If you’re a team player with a heart for healthcare and a flair for multitasking, we want to hear from you! Help us bring hope, health, and prevention to our community—apply today!

Your Specific Responsibilities:

1. Case Management
   1. Assist in case management services to HIV clients not eligible for Ryan White Funding.
   2. Collaborates with the Ryan White Case Managers.
   3. Coordinates referrals to internal departments and/or community agencies to ensure clients receive needed services.
   4. Conducts client-centered HIV Preexposure Prophylaxis (PrEP) education. Assist PrEP clients with enrollment into medication assistance programs and schedule appointments with health care providers.
   5. Coordinates with providers for laboratory tests and prescription orders.
   6. Collects data in preparation for PrEP services. 
   7. Will carry a caseload and will conduct follow-up calls and appointments to address adherence to medication.
   8. Participates in outreach activities in partnership with HIV/Acquired immunodeficiency Syndrome (AIDS)/Disease Control representatives and community partners to promote PrEP education and services.
2. Routine Health Support functions
   1. Prepares client for clinic visit; performs measurements for height, weight, temperature, medical history, and enters the information into the client’s chart.
   2. Assists physicians with patient care, treatments, and procedures; Sets up trays and instruments for procedures, passes instrument as needed.
   3. Assists with client routing in the clinic area.  Maintains optimum clinic flow by preparing exam rooms and directing clients to various stations.  Identifies problems and seeks solutions in concert with clinic staff.
   4. Prepares inventories and helps with ordering supplies and Long-Acting Reversible Contraception (LARC) devices following the SCHD guidelines. Processes reconciliation of received orders to ensure accuracy and accountability. 
   5. Laboratory support services per protocol, or as instructed by provider, supervisor and/or professional staff.
   6. Completes laboratory specimen collection and prepares specimens for in-house or outside laboratory analysis (includes urine, capillary and venous blood); assists in labeling and processing specimens obtained by providers.
   7. Performs in-house laboratory testing; including Venipunctures, urinalysis, hemoglobin, and pregnancy tests as needed.
   8. Prepares laboratory specimens for Ringling, State Lab, and commercial laboratory as needed.
   9. Anticipates and communicates deficiencies with supervisor.
   10. Prepares and submits reports needed for state program requirements.
   11. Perform STD testing to asymptomatic patients when SHIP staff is not available.
   12. Assist with screening, diagnosis and coordinating treatment for clients testing positive for STD infections.
3. Routine clerical support functions
   1. Admissions
      1. Monitor the admission processes ensuring adequate staffing and flow
      2. Update the computer database with the current demographics and personal information and insurance information.
      3. Ensure that the proper documentation is obtained from the patient including:
   2. Appointments
      1. Uses the Health Management System (HMS) system to appoint appropriate time slots to patients
      2. Verifies all demographic and insurance information before securing appointment slot
      3. Assists appointment clerk when backed up or overflow

Required Knowledge, Skills, and Abilities:

• Knowledge of clinical procedures
• Customer service skills
• Interpersonal skills
• Knowledge of EHR
• Basic computer knowledge

Qualifications:

Minimum –

• Certification as a medical assistant
• One to three years of experience as a medical assistant
• One to three years of phlebotomy experience

Preferred –

• Certification by the American Association of Medical Assistants, The American Medical Technologists, or the National Center for Competency Testing
• Experience providing case management services
• Experience managing and completing medication prior authorizations
• Experience with HIV PrEP services
• Bilingualism

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

William L. Little Health & Human Services Center

2200 Ringling Boulevard

Sarasota, FL 34237

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions

       (For more information, please click www.myfrs.com)

• Flexible Spending Accounts
• Tuition waivers
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.

Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.