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Facilities Maintenance and Support Manager (DOH/ITSD#13125)

Salary

 

$42.82 - $68.52 Hourly

$89,075 - $142,520 Annually

This position is a Pay Band IG

Posting Details

 
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Why does the job exist?

 
This position functions as the Facilities Maintenance and Support Application Manager within the Information Technology Services Division (ITSD) of the Department of Health (DOH) and is a member of the Information Technology Management Team (ITMT).  This position is responsible for the oversight of the existing and new software applications (electronic health records, pharmacy, laboratory, incident tracking, etc..)  used within each of the Health Care Facility Programs located in Las Vegas, Albuquerque, Los Lunas, T or C, Roswell and Fort Bayard.  This position is responsible for adhering to application development methodologies, architecture, technologies, and quality assurance and will work closely with the Health Care Facilities Management staff and all Bureau's within ITSD to establish priorities for requests with respect to IT application support.  Develop maintenance and support contracts.  Provide leadership and guidance to a team of application developers and system administrators.   Develop policies and procedures for all team tasks to include applications, tools and duties.  Hire and retain staff, mentorship, update and implement processes, staff development and performance reviews.  Maintain Application Support Plans (ASP's), software license renewal tracking and other tools used by the Health Care Facility Program maintenance and support team.

How does it get done?

 
Manage Health Care Facility Programs and IT relations
Manage staff in an effective manner (hiring, motivation, retention, performance/rewards assessments, development/corrective actions etc.)
Manage IT Contracts and Vendor Relations
Work with Agency Procurement
Recognize and effectively act upon key opportunities for task delegation
Work with other IT teams within the DOH and other state agencies
Define and implement improvement opportunities to standardize and improve operations implement and Manage contracts to include invoice management
Collaborate with Programs

Who are the customers?

 
This position supports all of the Health Care Facility Programs within Department of Health

Ideal Candidate

 
Experience with the development life cycle and methodologies
Experience with maintenance and support of applications
Experience with vendor management
Experience developing process and procedures
Experience with staff development
Experience with maintenance and support of Health Care Facility Program applications.
Experience with implementing and managing contracts and assists facility personnel through the procurement process as needed.
Experience with managing budget within each contract

Minimum Qualification

 
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and six (6) years of experience in at least two (2) of the following areas: Applications Development, IT Architecture, Data Management, Network Administration, Project Management, IT Security/Compliance, or Systems Administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling ten (10) years may substitute for the required education and experience. At least two (2) years leading an IT team.

Substitution Table

 

These combinations of education and experience qualify you for the position:

 Education ExperienceEducation Experience
1High School Diploma or EquivalentAND10 years of experienceORHigh School Diploma or EquivalentAND10 years of experience
2Associate's degree in the field(s) specified in the minimum qualificationAND8 years of experienceAssociate's degree or higher in any fieldAND10 years of experience
3Bachelor's degree in the field(s) specified in the minimum qualificationAND6 years of experience 
4Master's degree in the field(s) specified in the minimum qualificationAND4 years of experience 
5PhD degree in the field(s) specified in the minimum qualificationAND2 years of experience 

• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

 
Must possess and maintain a valid Driver's License.

Working Conditions

 
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

Supplemental Information

 

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Agency Contact Information: Shauna Casaus (505) 690-7127 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is not covered by a collective bargaining agreement.

Date Posted
07/05/2025
Job Reference
155870
Organization
Department of Health, State of New Mexico
Location
Santa Fe, NM 87501
Category
Operations
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