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EMS Administrative Assistant - Administrative Assistant 2

The Iowa Department of Health and Human Services (HHS), Division of Public Health, Bureau of Emergency Medical and Trauma Services is seeking an EMS Administrative Assistant to join our team!


This position provides specific administrative support for EMS certification and renewal, organization and tracking of EMS Program, Prepares and distributes essential information and materials to EMS providers and services regarding certification and renewal, Accepts, reviews requirements, and approves/denies certification renewals. This position records and tracks disciplinary actions taken against providers and services to ensure compliance with those actions in direct collaboration with program director and bureau chief. This position also provides courteous, accurate and professional customer service support.


Benefits:

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:


  • Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
  • Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
  • Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
  • Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
  • Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
  • Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
  • Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs. 

For additional information on benefits click here.

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks:

Applicants will be required to complete a background check to be considered for this position. 

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.


Qualifications

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

  1. Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
  2. A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
  3. Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.
For additional information, please click on this link to view the job description.
Date Posted
05/07/2025
Job Reference
25-03000
Organization
400 Health & Human Services - Public Health
Location
Des Moines - 50319 - Polk County, IA 50301
Category
Administrative
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