Crisis Intervention Specialist (CIS) Field Supervisor

Education:

• High School Diploma or equivalent. 

Experience:

• At least four (4) years of Supervisory Experience.
• At least three (3) years of experience in crisis intervention or mental health services field.
• Current Texas Driver's License (upon hire).

Knowledge, Skills and Abilities:

• All CIS employees are to complete all required HART training and continued education as assigned.
• Ability to coordinate activities closely with others in stressful situations.
• Ability to effectively communicate Verbal / Written English.
• Ability to take direction and adapt to changing situations/job duties.
• Ability to de-escalate complex situations by using Trauma Informed Care and harm reduction practices.
• Must possess the ability to write simple correspondence or reports.
• Must possess the ability to effectively present information in one-on-one and small group.
  situations to other employees and/or managers.
• Must have a clean driving record.

Core Competencies:

• Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals. 
• Exceptional project management skills to manage a variety of projects simultaneously. 
• Positively influence all levels within the organization to drive change and enable effective coordination. 
• Ability to create strong, positive working relationships. 
• Previous experience building and managing high performance teams. 
• High-level of flexibility in fast-paced environments.
• Must be a Systems-level thinker.
• Proactive, self-motivated, and mission-driven.
• Progressive, intrapreneurial leadership style to enable systemic change.

Leading Change 

• Creates strategic change within and outside the organization to meet organizational goals.
• Develops new insights into situations, encourages new ideas and innovations.
• Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change.
• Deals effectively with pressure; remains optimistic and persistent even under adversity. 
• Recovers quickly from setbacks

Leading People 

• Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission.
• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods.
• Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
• Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
• Anticipates and meets the needs of internal and external customers.
• Makes well-informed, effective, and timely decisions.

Building Coalitions 

• Develops networks and builds alliances, collaborates across boundaries to build strategic relationships.
• Identifies external and internal politics that impact the work of the organization.

Interpersonal Abilities/Personal Characteristics 

• Treats others with courtesy, sensitivity, and respect
• Behaves in an honest, fair, and ethical manner and models high standards. 
• Assesses and recognizes own strengths and weaknesses. 

Interpersonal Abilities/Personal Characteristics 

• Communicates clearly, effectively, and persuasively both orally and in writing
• Writes in a clear, concise, organized, and convincing manner for the intended audience

Interpersonal Abilities/Personal Characteristics 

• Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
• Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes.
• Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions. 
• Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program. 

Languages:

• Bilingual (Spanish, Chinese Mandarin, Korean, Vietnamese, Hindi)

Education:

• Bachelor's degree in social work, Public Health, Human Services, Psychology, or other health related field.

Experience:

• Alternative 911 program experience. 

Position Type and Typical Hours of Work:

• This is a full-time position.
• Schedules may vary during the hours of 6am - 10pm; however, days and times may change and will involve working evenings, weekends and possibly holidays due to the nature of the work and community engagement events.
• Days and hours will depend on the needs of the community and division.

Work Environment:

• This position involves both a professional office environment and field-based responsibilities. It requires flexibility, adaptability and a balance between office work and outdoor activities with the potential for varying weather conditions.

Physical Demands:

• Must be able to lift up to 50lbs, have the ability to stand, bend, and or sit for extended periods of time.

Work Location:

• Harris County Public Health: Community Health & Violence Prevention Services Division - 1111 Fannin St. Houston, Texas. 77002.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.