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Analyst Assistant (DOH/NMVH #28760)

Salary

 

$16.12 - $22.57 Hourly

$33,534 - $46,948 Annually

This position is a Pay Band 30

Posting Details

 
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME.  APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.  THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS.

POSITION IS LOCATED IN TRUTH OR CONSEQUENCES, NM

The New Mexico State Veterans' Home is located on sixteen picturesque acres in Truth or Consequences, New Mexico. It provides long-term and skilled nursing services for honorably discharged veterans, their spouses, or parents of veterans killed in combat action. The facility has 131 nursing home, skilled-nursing living beds. Services for residents are provided 24/7, focusing on maintaining or improving their physical, mental, and psychosocial well-being under a personalized plan of care developed by licensed health professionals

Why does the job exist?

 
The Analyst Assistant provides high-level administrative, data management, and compliance support across personnel, training, and education functions. This role ensures accurate documentation, streamlined processes, and efficient coordination of internal communications, projects, and staff development initiatives. A strong emphasis is placed on confidentiality, professionalism, and interdepartmental collaboration.

How does it get done?

 
General Administrative Support:
  Provide administrative support to department leadership and personnel.
  Draft and format internal communications, reports, and correspondence.
  Maintain calendars, coordinate meetings, and manage schedules.
  Handle incoming calls, direct inquiries, and manage records and documentation.

Data Management & Analysis:
  Track, input, and manage personnel and operational data using spreadsheets, databases, and internal tracking systems.
  Develop reports and visual dashboards to support decision-making and project oversight.
  Analyze trends and identify areas for improvement in administrative processes.

Document Filing & Records Management:
  File and organize both physical and digital personnel documents.
  Maintain confidentiality and proper recordkeeping practices according to organizational policy.
  Ensure documentation such as evaluations, certifications, and performance records are properly stored and accessible.

Education & Training Records Management:
  Develop and maintain tracking systems for personnel training, education, certifications, and professional development.
  File educational records and update documentation of completed and required trainings.
  Track expiration dates and training deadlines and send timely notifications to relevant departments.
  Assist in coordinating internal training sessions, in-service education, and other staff development initiatives.

Project Coordination & Process Improvement:
  Assist in the planning and implementation of administrative and personnel-related projects.
  Create and improve forms, templates, and processes to increase efficiency and accuracy.
  Monitor project timelines and outcomes and report progress to leadership.

Cross-Departmental Training & Support:
  Create written guides, step-by-step instructions, and visual aids for administrative procedures.
  Provide training and support to staff in other departments on new tools, systems, or processes.
  Serve as a liaison between personnel administration and other departments to ensure consistent procedures and communication.

Compliance & Confidentiality:
  Maintain confidentiality and security of sensitive personnel information at all times.
  Support compliance with internal standards and external regulatory requirements related to personnel records and training.
  Assist in preparing for audits, surveys, or internal reviews by organizing and presenting appropriate documentation.

Who are the customers?

 
The primary customer are the brave men and women that answered our nations call, executed their duties and now are unable to live in their respective communities due to failing health.  This job will also support the widows of the service men and women to include parents that have lost children in combat (Gold Star Parents)

Ideal Candidate

 
2+ years of administrative experience, preferably in healthcare, education, or government. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Proficient in Microsoft Office Suite, especially Excel, Word, and Outlook. Experience with tracking systems (e.g., personnel databases, LMS, document management tools). Excellent attention to detail in data entry, record keeping, and documentation. Clear written and verbal communication skills for reports, emails, training guides, and interdepartmental coordination. Ability to maintain confidentiality and handle sensitive personnel information with discretion. Skilled at creating and maintaining physical and digital filing systems. Knowledge of compliance standards, such as HIPAA, FERPA, or internal personnel policies. Capable of developing and managing systems for tracking employee education, certifications, and training. Able to generate reports and analyze trends to support administrative decision-making. Positive, professional demeanor and strong interpersonal skills. Comfortable providing training or guidance to others on administrative processes and tools. Proactive and solution-focused in identifying and improving inefficient processes. Flexible and adaptable to changing systems, priorities, or project needs. Dependable and reliable, with a strong work ethic and commitment to excellence.

Minimum Qualification

 
Eighth grade education.

Employment Requirements

 
Employment is subject to criminal background check pursuant to New Mexico Caregivers Criminal Screening Act, (Sections 29-17-2 through 29-17-5 NMSA 1978 and 7.1.9.1 through 7.1.9.11 NMAC) and is conditional pending results.

Must possess and maintain a valid New Mexico driver's license. 

Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training.

Must sign and observe confidentiality agreement.

Must be able to read, write, speak, and comprehend the English language.

Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; Working hours may include weekends, holidays, overtime, and callback hours. Essential functions of the job and specific physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources office.

Working Conditions

 
Work is performed in an office setting within a long-term facility with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Walking throughout the facility and frequent communication and interaction with residents, staff, and the public.  Periods of walking, standing, bending pushing, pulling, lifting, and stretching for a variety of activities may be required.  Must be able to function under pressure and stressful situations Health hazards such as exposure to contagious viruses and diseases.  May also include routine exposure to public, fellow employees, and facility resident illness, stressful situation, and bodily fluids, as well as exposure to physical and/or verbal abuse. Occasional travel for training & meetings and driving a State of NM owned motor vehicle may be required; some lifting; extended hours to meet deadlines will be required. Working hours may include on-call, nights, weekends, holidays, overtime, and callback hours.  Essential functions of the job and physical ability requirements will be available at the time of interview or may be obtained at the New Mexico Veterans' Home Human Resources Office

Supplemental Information

 

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Agency Contact Information: Berna Garcia (575) 894-4234. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

 
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Date Posted
07/05/2025
Job Reference
155999
Organization
Department of Health, State of New Mexico
Location
Truth or Consequences, NM 87901
Category
Administrative
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