SENIOR PUBLIC HEALTH SERVICES MGR-SES - 64068288

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Open Competitive Job Opportunity

Come Join DOH-Team Duval!  If you are looking to establish an exciting and successful career in public health and nutrition services, you have come to the right place.  As a Senior Public Health Services Manager, you will perform highly responsible professional and administrative work.  Many of our innovative and successful health programs are recognized throughout Florida. This is a senior management position directing the Nutrition and Chronic Disease Division that reports directly to the Assistant County Health Department Director - Health. 

Your Specific Duties and Responsibilities:  

The individual in this position will be required to apply expertise and experience in nutrition and chronic to improve the health status and well-being of Duval County residents This position includes a combination of providing managerial direction and oversight to assigned sites within the nutrition division and implementing community nutrition education initiatives. In addition, the incumbent must ensure that the provision of services in the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) Program are in accordance with the policies of the state WIC Program and regulations as stated in OHM 150-24 . In addition to the WIC program, this position will oversee all programs and the NEW Deal, diabetes self-management program, In total this division averages around 60-70 employees. This position will be part of an interdisciplinary executive leadership team, be accountable for relevant aspects of strategic and business plans and play a leadership role in the Department's quality initiative.  He/she will participate in a system of performance-based management  and be directly accountable for health indicators related to nutrition and chronic disease outcomes, as well as indirectly for the performance of the entire department. As a leading Public Health component, the Nutrition and Chronic Disease Division Director must execute the eight Public Health competencies as noted in the duties below.

Public Health Competency Domain 1: Analytical/Assessment skills.

• Initiates and maintains analysis of the efficiency and effectiveness of the Nutrition and Chronic Disease Division and its applicable programs. Leads and follows through on adjustments in a timely manner.
• Assists in developing divisional and programmatic strategic plans and ensures they are in alignment with the DOH-Duval strategic plan and business plan respectively.
• Provides consultative and/or tactical expertise to assist in the identification and control of incidents, situations, and/or occurrences which may endanger the health of the community and agency operations.
• Assists with developing, implementing, revising, and monitoring of DOH-Duval policies and procedures.
• Educates and orients staff to agency and divisional policy, programs and procedures.
• Collaborates with direct reports to analyze methods and processes for collecting data applicable to the division's operations. Ensures direct reports integrate the findings from data analysis into programmatic operations to improve impact, effectiveness, and efficiency.

Public Health Competency Domain 2: Policy development/Program planning skills.

• Responsible for the planning, implementation, promotion, coordination, and evaluation of community nutrition related programs, providing nutrition education and counseling to individuals and groups, developing and monitoring budgets within the division, and supervising staff.
• Complies with and monitors compliance of the mandatory requirements in Section 215.422, Florida Statutes and Chapter 691-24 of the Florida Administrative Code.
• Ensures adherence to laws, regulations, policies and procedures related to the Division. Identifies and executes opportunities for improvement.
• Prepares, supervises and coordinates the implementation of all WIC policies and procedures.
• Monitors WIC Program operations in the areas of administration, nutrition education, client certification, breastfeeding and vendor management.
• Oversees DOH-Duval breastfeeding services and support groups.
• Serves as the lead in coordinating voter registration activities, trainings and updates.
• Leads and/or arranges work groups and committees that serve to enhance the impact of the division's programs.
• Drives and models a culture of achievement and fosters a quality focus across the Division.
• Oversees establishment of divisional work plan standards, strategies, and goals that exceed performance measures.
• Monitors and evaluates divisional and team member progress toward performance measures. Identifies and executes opportunities for improvement.
• Responsible for processing invoices for exempt infant formula and WIC eligible nutritional’s.
• Designated to implement Farmers' Market Nutrition Program in Duval County. Tasked with conducting training, distribution of checks and materials, and maintaining Farmers' Market Nutrition Program coupon inventory.
• Responsible for ensuring Nutrition and Chronic Disease Prevention employees receiving regular training on health equity, health disparities, and social determinants of health. Develops training materials and learning opportunities as needed.
• Responsible for Nutrition and Chronic Disease Prevention quality improvement initiatives. This includes the Department of Health divisional QI projects and all corrective action plans identified through local agency program reviews.
• Responsible for organizing social media messaging for the Nutrition and Chronic Disease Prevention Department.

Public Health Competency Domain 3: Communication skills.

• Confidently, clearly, tactfully, and concisely presents messages in writing, orally, in person, and through electronic means.
• Adapts communication style and message to audience.
• Anticipates reactions and prepares responses to address audience concerns.
• Checks for understanding and does not allow misunderstandings to linger.
• Seeks and initiates input from other federal, state, or local organizations and partners to increase efficiency and impact of divisions.
• Ensures and coordinates a variety of communication channels to disseminate relevant information.

Public Health Competency Domain 4: Cultural Competency skills.

• Holds self and team members accountable to use a variety of appropriate strategies for interacting with internal team members and external partners from diverse backgrounds.

Public Health Competency Domain 5: Community Dimensions of Practice skills

• Provides technical assistance and coordination of referrals for private medical providers, school health nurses and other agencies/programs.
• Coordinates the integration of the Division with other DOH-Duval staff and programs.
• Serves as a liaison with other health department programs, related organizations, academia, and community partners.
• This position will be tasked with serving as co-chair of the Community Health Improvement Plan - Healthiest Weight Subcommittee. Will act as representative of DOH-Duval and work with public health system partner to improve  the health of Duval County. Group will include local hospitals and health care organizations, local government, community-based organizations, social service organizations, and schools.
• Establishes and maintains positive mutually beneficial relationships with key stakeholders.
• Negotiates, approves, and monitors the use of community assets and resources through formal and informal agreements. Leads adjustments as appropriate.

Public Health Competency Domain 7: Financial Planning/Management skills.

• Monitors and communicates the financial health of the Division.  Ensures that the allocation percentage of the WIC budget of nutrition education, administration and breastfeeding is accurately expended and accounted for.
• Regularly monitors and communicates divisional revenue, expenditures, and financial challenges to supervisor and/or Finance and Account ing Liaison.
• ​​​​​​Assists in assuring program strategies, standards, revenues, and expenditures are linked to the DOH-Duval spending plan.
• Appropriately plans to meet facility and major equipment needs of the division and staff.
• Assists in the hiring, orientation and onboarding of new team members.
• Properly supports team members in their daily duties, growth and development, motivation, rewards and recognition, and performance evaluations.
• Coordinates and attends divisional team meetings regularly .
• Implements an accountability system to address team member and client concerns and resolutions.
• Positively resolves internal and external conflicts.

Public Health Competency Domain 8: Leadership and Systems Thinking skills.

• Applies knowledge and uses emerging trends and long-term opportunities to align Divisional operations with strategic priorities.
• Incorporates ethical standards of practice as the basis of all interactions with team members and partners.
• Promotes mentoring, peer advising, coaching or other personal development opportunities for self and team.
• Responsible for implementing succession planning process for Division of Nutrition and Chronic Disease Prevention.
• Aids Assistant Director for Public Health Programs in agency-wide  implementation of succession planning initiatives. Tasks include attending planning meetings with DOH executive leaders, assisting divisions in completion of deliverables, evaluating succession planning assignments and providing feedback, and assisting with transition of succession plan to a sustainable model.
• Demonstrates self-awareness and a commitment to personal development.
• Demonstrates public service professionalism and integrity.

Completes other duties and responsibilities as required.

• Participates in the DOH-Duval Emergency Response as required.
• Required Knowledge, Skills, and Abilities:
• Knowledge, skills and abilities, including utilization of equipment, required for the position include:
• Ability to motivate, develop, and direct people as they work, identifying the best people for the job.
• Possess the skill to weigh the relative costs and benefits of a potential action.
• Ability to determine how money will be spent to get the work done, and account for these expenditures.
• Ability to adjust actions in relation to others' actions.
• Ability to talk to others to effectively convey information.
• Communicates effectively with others in writing as indicated by the needs of the audience.
• Understands written sentences and paragraphs in work related documents.
• Ability to listen to what other people are saying and asking questions as appropriate.
• Manages one's own time and the time of others.
• Uses logic and analysis to identify the strengths and weaknesses of different approaches.
• Determines the long-term outcomes of a change in operations.
• Ability to develop approaches for implementing an idea.
• Identifies the things that must be changed to achieve a goal.
• Ability to develop an image of how a system should work under ideal conditions.
• Knowledge of principles and processes involved in business and organizational planning, coordination,  and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods.
• Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Knowledge of policies and practices involved in personnel/human resource functions.
• Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles.
• Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
• Knowledge of some or all of the following: weaponry, public safety, security operations, rules, regulations, precautions, prevention, protection of people, data and property
• DOH Leadership Competency: Emotional Presence - maintains appropriate self-confidence and controls emotional reactions when relating to others in a group or one-on-one so effective communication can occur. Communicates without ridicule, threats, or emotional outbursts . Allows time for practice of new tasks or skills. Explains reasoning behind own opinions. Remains calm in high-pressure situations. Demonstrates high standards of ethical conduct.
• DOH Leadership Competency: Budget Management- monitors expenditures in support of programs and policies. Identifies cost-effective app roaches.
• DOH Leadership Competency: Impact and Influence - possesses an intention to persuade, convince, influence, or impress others in support of DOH-Duval vision, mission, and strategy. Promotes professional leadership and growth.
• DOH Leadership Competency: Managing Change - motivates, trains, and develops a diverse workforce and provides an environment conducive to achievement and growth.
• DOH Leadership Competency: Staffing - assesses current and future staffing needs based on agency goals and budget realities. Ensures staff are appropriately selected, developed, utilized, appraised, and rewarded, takes corrective action appropriately.
• DOH Leadership Competency: Interpersonal - establishes productive, cooperative relationships with subordinates, peers and management. Understands and responds to others' needs and priorities . Resolves conflict in positive ways. Works in collaboration with all partners.
• DOH Leadership Competency: Judgment - weighs alternative courses of action and makes decisions that reflect factual information and are based on rational and logical assumptions that take organizational resources into consideration. Ensures adherence to protocol, policies, and procedures

Qualifications:

  Minimum:

• Must have a valid State of Florida dietitian/nutritionist license in accordance with Chapter 468, Part 10, Florida Statutes.
• Must have a valid State of Florida driver's license and have reliable and accessible transportation.
• 5 years of management/supervisory experience working in a WIC clinic or community setting.
• Able to work before, during, and/or beyond normal work hours or days in the event of an emergency or outreach program. 

  Preferred:

A valid State of Florida Registered Dietitian Licensure.
3 years' experience conducting budgetary and grant management duties and responsibilities.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Duval County

921 N. Davis Street

Building B

Jacksonville, Florida (locations may vary)

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com)

Flexible Spending Accounts
Tuition waivers
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.