Program Specialist 2 (PS2) multiple positions DOH8017

The mission of the Department of Health (DOH) is to collaborate within the health ecosystem to safeguard and enhance equity and optimal health for all individuals in Washington State. Housed within the Center for Facilities, Risk, and Adjudication, the Office of Enterprise Risk Management (OERM) plays a crucial role in identifying and mitigating events or outcomes that may hinder the agency's strategic objectives. In line with this mandate, the Information Governance unit within OERM oversees the implementation and administration of the agency's centralized scanning unit, which serves DOH programs and staff. This centralized scanning unit is integral to the department's initiative to digitize documents, contributing significantly to its paperless project.

 These roles support the Department of Health in Washington State by coordinating operations in the centralized scanning unit. It involves transitioning paper files to an Enterprise Content Management System (ECM) to reduce departmental risk and improve records management. Additionally, it contributes to the department's goal of creating a digital, paperless environment and enhances efficiency and accuracy by providing electronic search capabilities. 

Responsibilities include reviewing, scanning, and ensuring the quality of electronic files.

The duty station for these full time, permanent Program Specialist 2 (PS2) positions is in Tumwater, WA. The work requires in-person attendance to perform the physical tasks and duties. 

Work that matters

Public health promotes and protects the health of all people in the state of Washington, in the communities where they live, learn, work, and play. We understand that our efforts to achieve more equitable health outcomes for the communities we serve begin with our ability to operationalize and institutionalize equity throughout our internal policies, systems, and practices. 

About DOH

Join the Washington State Department of Health (DOH) and be part of a dynamic team dedicated to safeguarding public health. As a frontline defender of our communities, DOH collaborates with partners around the clock to impact the lives of every Washingtonian and visitor. We’re not just an organization; we’re a catalyst for change, guided by our core values of Equity, Innovation, and Engagement. Our Transformational Plan for the future of Washington’s health is in motion, and we invite you to make a meaningful impact on the well-being of the state by joining us in this exciting journey. Your work at DOH truly matters.

Why DOH  

We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about “Why DOH”, visit Work@Health.   

Our Ideal Candidate 

Has a driving passion for the work, brings humility to their job and interactions, and understand how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. They demonstrate resilience and outward behaviors even when confronted with others who are not open or collaborative. 

Required Qualifications 

Experience defined below may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile. 

Option 1: Four or more years of experience in office/clerical duties in a high-production environment 

Option 2: Associate degree or higher education. AND Two or more years of customer service in a high-production environment 

Experience will include Six (6) or more months experience with computer software as follows: 

• Word processing software, such as Microsoft Word, to create, format, edit, preview, print, and save documents. Use standard functions to select, edit, copy, paste, format, and spell-check text. 
• Electronic communications and calendar programs, such as Outlook, to compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings. 
• Electronic database system to update and/or maintain records. 
• Accessing and searching the Internet to find and download information. 

Desired Qualifications 

• Bachelor degree with focus in business administration
• One (1) or more years of analytical experience reviewing documents and taking appropriate action based on an analysis of the information. 
• Two or more years (full-time equivalency) of document scanning and quality assurance processes. 
• Work experience in a high functioning scanning unit. 

Application Process

Intrigued? Click "Apply" to submit your detailed application profile along with the following:

• A cover letter (without personal pictures) describing how you meet the qualifications and why you are interested in this position.
• A current resume (without personal pictures).
• Three (3) or more professional references, to be listed in your profile under the references section, which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

Attachments: Do not attach any documents that include photos, letters of recommendation, or private information (transcripts, social security number, year of birth, etc.).   

Veterans: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.

This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.   

Equity, Diversity, and Inclusion  

We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.  

DOH is an equal opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity. 

If you have questions or need other assistance please contact Andrea Thieme at andrea.thieme@doh.wa.gov or (360) 918-6601 For persons with disabilities, this document is available in other formats. Please call 800-525-0127 (TDD/TTY 711) or email doh.information@doh.wa.gov. Technical support is provided by NEOGOV, 855-524-5627 (can’t log in, password or email issues, error messages).

Conditions of Employment/Working Conditions

With or without accommodation, I am willing and able to:

• Occasionally travel alone or with another person throughout the region/state/nation, which may include overnight. 
• Legally operate a state- or privately-owned vehicle or provide alternative transportation while on state business.
• Participate in emergency response exercises and emergency events/high-priority assignments as assigned.

About Washington Department of Health

Our programs and services help prevent illness and injury, promote healthy places to live and work, provide information to help people make good health decisions and ensure our state is prepared for emergencies. To accomplish all of these, we collaborate with many partners every day. We help ensure a safer and healthier Washington by: Working to improve health through disease and injury prevention, immunization, and newborn screening Providing health and safety information, education and training so people can make healthy choices Promoting a health and wellness system where we live, learn, work, play and worship Addressing environmental health hazards associated with drinking water, food, air quality and pesticide exposure Protecting you and your family by licensing healthcare professionals, investigating disease outbreaks and preparing for emergencies

Connections working at Washington Department of Health