Office Assistant V- Lead Management Support

Job Summary: This is a key position responsible for overseeing the day-to-day operation of the Management Support Team. Working alongside and leading by example to support a strong team of individuals. Monitor clinical administrative functions and oversee the use of programmatic work.

Major Duties & Responsibilities:

• Maintain efficient administrative systems and procedures, ensuring
compliance with relevant regulations and protocols.
• Provide leadership to office staff, including training, working support, and fostering a
positive work environment.
• Collaborate with Management Support Supervisor and staff to ensure smooth
patient care and efficient clinic workflow.

Knowledge, Skills & Abilities:

• Significant knowledge of office or work unit procedures, methods, and practices.
• Significant knowledge of and ability to use correct grammar, vocabulary, spelling,
and office terminology to compose and/or proofread correspondence, reports, and
other materials.
• Ability to apply sentence and grammatical structure to independently compose and
format materials within established guidelines.
• Ability to learn Public Health program requirements and enforce/verify the correct
use of programmatic forms and fee schedules.
• Ability to learn and independently apply laws, departmental rules, and regulations.
• Ability to learn office processes and procedures and apply this knowledge in
problem-solving and responding to questions and inquiries.
• Ability to use judgment in coordinating and monitoring office procedures and
workflow.
• Ability to use courtesy and tact in performing public contact and communication
duties that may be sensitive in nature.
• Ability to schedule and coordinate a variety of appointments, meetings, and/or
conferences.
• May require the ability to supervise or coordinate the work of other staff, student
workers, or volunteers.

About Appalachian District Health Department

AppHealthCare is a fully accredited district health department serving Alleghany, Ashe, Watauga counties and a Federally Qualified Health Center (FQHC) serving Alleghany and Ashe counties. Our mission is to promote safe and healthy living, prevent disease, and protect the environment. The Appalachian District Health Department was established in 1933 and covers Alleghany, Ashe and Watauga Counties. The health department provides many services such as high quality clinical care, nutrition services, Women Infants and Children (WIC), community health services and environmental health services. The rebranding initiative represents our ability to continue to provide high quality patient care and essential services that are critical for the health of the public. We are committed to serving our patients and clients and ensuring the fulfillment of our mission to promote safe and healthy living, prevent disease and protect the environment. We provide a variety of high quality services to meet the needs of our communities: Clinical Services Environmental Health Services Nutrition Services Community Health Services AppHealthCare accepts private insurances, Medicaid, a...nd Medicare, as well as patients without health insurance. We offer a sliding fee discount program for patients. AppHealthCare is governed by a Board of Health and an FQHC Board, Partners in Public Health.

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Connections working at Appalachian District Health Department