Business Automation Specialist I, II

Full/Part-Time

Job Type

Compensation

Job Description

Business Automation Specialist I, II

Location: 123 Rober S. Kerr Ave, Oklahoma City, OK 73102

Salary: Up to $85,000.00 based on education and experience

Full Time /Part Time: Full Time

Work Schedule:  Monday-Friday

Primary Hours: 8:00 am – 5:00 pm

Why you’ll love it here!

RESPECT.  COLLABORATION.  SERVICE.  The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive.  Check out why we are passionate about public health and believe it is the career for you!!!   What is Public Health?

Oh yeah, did we mention perks?  We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations. 
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

Position Description:  This position is assigned responsibilities involving leading the identification of the need for, development of, and support of automated processes within OSDH.

Duties:

• Assist in reviewing processes and implementing strategies to improve efficiencies via technology and/or automation.
• Evaluate and document existing methods for processing information within OSDH with the purpose of identifying methods and processes to automate.   The process evaluation documentation should include the purpose and outcomes of the current methods; workflows; touchpoints for staff and customers; and notification, reminder, and reporting needs.
• Work with OSDH Program Areas, Directors, and OMES resources to identify needs and document requirements.
• Enhance the quality of technology products and services for OSDH.
• Analyze the design of technical systems and business models
• Assist with the sourcing and implementation of new business technology
• Understand strategic business needs to assist with identifying technology requirements to align with the business vision.
• Understand business needs and effectively explain the needs to other stakeholders.
• Liaison between OSDH and OMES where needed to achieve project success.
• Produce reports when needed for executive level updates on project status.
• Understanding of technology integration with other product and services.
• Develop and update manuals and training materials as processes are automated or updated.
• Continually analyze automated processes for the purposes of usage and quality improvement.
• Provide technical assistance for agency users of SharePoint and other Microsoft Office applications.
• Using Microsoft Power Apps or other software, develop automated processes to replace existing manual processes.  The resulting automation will include forms for requesting service, workflows for submitting and processing requests, touchpoints for staff and customers, integration with applications as needed, notifications within specified timelines, reminders when approaching deadlines, and reports for evaluating the processes for efficiency and effectiveness.
• Develop and update manuals and training materials as processes are automated or updated.
• Continually analyze automated processes for the purposes of usage and quality improvement.
• Engage in consultation and technical assistance for others in the agency developing and maintaining their own automations and processes.
• Develop and implement governance and life cycle plans and procedures.

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

Minimum Qualifications:

•          Bachelor’s degree in Computer Science, Information Technology, or equivalent developer experience. Familiar with database management and SQL. Experience in developing and implementing document management workflows.

• OR

           Two years of experience in RPA and/or Power Platform Development. Report writing and CSS experience.

  OR

• An equivalent combination of education and experience.

Application Requirements:

• If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
• All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Knowledge, Skills, Abilities and Competencies

• Knowledge of methods for documenting processes including workflow, touchpoints, reminders, notifications, and reporting.
• Knowledge of process automation methods and strategic planning methods.
• Skilled in statistical methods including descriptive, inferential and predictive analytics.
• Skilled in report development.
  Skilled in written and verbal communication, problem solving, critical thinking, and attention to detail.
• Ability to transform data into useful information.
• Ability to listen and understand reporting needs and convert those needs into useful information.
• Ability to work both independently and in a team-oriented environment and to work in a deadline-oriented environment under direct supervision.
• Ability to produce an accurate, timely and quality work product.
• Ability to establish and maintain effective working relationships with others and to provide excellent customer service to both internal and external clients
• Experience with Microsoft Power Platform including Power BI, Power Apps, and Power Automate.

Physical Demands and Work Environment:

When not teleworking, this position works in a comfortable office setting with a computer for a large percentage of the work day.  The noise level in the work environment is usually mild.  Occasional travel may be required

I have read and understood this job description.  I attest that I am able to perform the essential functions of this position with or without reasonable accommodations.  I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Telework: This position can accommodate a Hybrid work setting and is subject to OSDH policy and supervisor’s discretion.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.