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Outreach Worker, Violence Interruption


If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.


About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.


Position Overview:

Under the Direction of the Community Health and Violence Prevention Services Division, the Outreach Worker, Violence Interruption will work closely with a portfolio of participants who have been directly or secondarily affected by violence to provide emergency support services case management, crisis intervention, support and advocacy. The Outreach Worker will intervene and mediate conflicts, provide mentorship for participants and connect participants to services that address their individual unique needs, develop relationships with partner organizations and building networks for linkage, provide referrals to partner organizations for domestic violence, intimate partner shootings and/or homicides, and other services related to violent incidents and/or address the root causes of violence. The Outreach Worker will play a critical role in helping community members understand patterns of violence and provide emotional and trauma informed support to victims, perpetrators, their families, and community members. The Outreach Worker must be a credible messenger with established relationships in the target communities of the Greater OST/South Union and Cloverleaf with individuals at the highest risk to be involved in violent incidents.


Duties & Responsibilities:

  • Mentorship & Support: Provides guidance, mentorship, and essential support services to individuals at high risk of becoming either perpetrators or victims of violence.
  • Case Management: Delivers direct case management services, offering emergency support to individuals and families affected by incidents of violence
  • Crisis Response: Provide immediate crisis response to victims, perpetrators, and their families after an incident of violence, responding to the community and hospitals to provide immediate supportive services.
  • Victim Advocacy & Support: Provides advocacy and comprehensive support to victims of violence and their families through home visits, phone calls, justice advocacy, and referrals to additional support services.
  • Documentation: Accurately documents all client contacts and services provided, including interactions prior to contacts, while assisting the Program Manager with daily, weekly, and monthly data collection to ensure compliance with required reporting standards.
  • Referrals: Facilitates referrals to partner organizations specializing in domestic violence, intimate partner shootings, or homicides, ensuring individuals receive tailored support.
  • Community Engagement: Organizes and leads educational forums, family and group support sessions, and various community-based events to raise awareness and provide assistance.
  • Safety Support: Collaborates with participants to identify safety concerns, develop long-term safety plans, and offer ongoing support for their well-being.



Harris County is an Equal Opportunity Employer
If you need special services or accommodations, please call (713) 274-5445 or emailADACoordinator@bmd.hctx.net

Requirements

Education & Experience:

  • High school diploma or GED, or the ability to obtain within 12 months of hire date
  • At least six (6) months of experience working with high-risk individuals of diverse backgrounds.
  • Must be considered a credible messenger/trusted resident in one of the service areas: Greater OST/South Union (77021) or Cloverleaf (77015).
  • No pending criminal cases
  • Valid Texas Driver's License upon hire

Knowledge, Skills and Abilities:

  • Knowledge of the challenges faced by at-risk individuals, including street-involved youth and young adults, and the ability to develop personalized plans addressing trauma and its effects.
  • Proficient in documenting case notes and maintaining accurate records of services provided to clients.
  • Knowledge of crisis intervention techniques and the ability to apply them effectively in high-pressure situations.
  • Knowledge of the specific communities within unicorporated Harris County, particularly those with histories of violence, with established credibility in areas the areas of Greater OST/South Union or Cloverleaf .
  • High-level interpersonal skills, with strong conflict resolution abilities, and an aptitude for effective verbal and written communication.
  • Ability to effectively engage and communicate with individuals from various ethnic, economic, and educational backgrounds, both as clients and colleagues.
  • Ability to cultivate and maintain strong, professional relationships with service providers and partner organizations to ensure continuity of care.

Core Competencies:

Organizational Leadership

  • Understands the organizational mission
  • Understands ethics and public good; is concerned with public trust
  • Demonstrates respect for the opinions and beliefs of others

Collaboration

  • Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
  • Demonstrates a sense of responsibility for the success of the group
  • Collaborates with others to improve quality and address needs

Innovation

  • Ability to adapt to change

Interpersonal Abilities/Personal Characteristics

  • Treats others with courtesy, sensitivity, and respect
  • Behaves in an honest, fair, and ethical manner
  • Assesses and recognizes own strengths and weaknesses
  • Uses sound judgment
  • Self-motivated
  • Organizes and maintains work environment to allow for maximum productivity

Communication

  • Communicates clearly and effectively, both orally and in writing


NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Qualifications

Language: 

  • Bilingual in English/Spanish

Position Type and Typical Hours of Work:

  • This is a full-time position.
  • Monday - Friday 11:00 AM - 8:00 PM; however, hours will vary and include nights and weekends, and holidays depending on the activities and events participation in department and division events.

Work Environment:

  • The Harris County Public Health Community Health and Violence Prevention Services Division is a drug-free and safe workplace. This position primarily operates in the field with occasional days in a professional office environment. It requires flexibility, adaptability and a balance between office work and outdoor activities with the potential for varying weather conditions.

Physical Demands:

  • This role requires the ability to lift, carry, push and pull up to twenty (20) pounds.

Work Location:

  • Harris County Public Health: 1111 Fannin St., Houston, Texas. 77002.



Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Date Posted
11/21/2025
Job Reference
15423
Organization
Public Health Services, Community Health & Violence Prevention Services
Location
Harris County, TX
Category
Mental Health/Social Services
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