CSR 1-Chatham Vital Records



CSR 1-Chatham Vital Records

Salary

$31,861.00 Annually

Location

Savannah, GA

Job Type

Full Time Hourly

Job Number

2024-08418

Division/Section

District 9-1 County Position

Opening Date

06/26/2025

Closing Date

7/13/2025 11:59 PM Eastern

Description

Click HERE for Video
 
 Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters. 
 
 What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact.  No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

  • Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
 
  • Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths 
  • Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
  • Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
  • Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you
Performs a variety of customer service and clerical support functions in a vital records department.  Incumbent must be able to multi-task and work efficiently in a fast paced environment be proficient with computers and a variety of software programs, appropriately handle customer service issues and manage customer demands.

 All Coastal Health District, County Health Department employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.

Job Responsibilities

1. Provides helpful, efficient, customer service to each client in a respectful and compassionate manner
2. Interviews clients to obtain information according to program policies/procedures and provides confidentiality at all times
3. Enters data quickly, accurately and efficiently with minimal errors.
4. Processes client's needs and requests according to policy
5. Schedules appointments according to procedures
6. Initiates, maintains and updates records in accordance with department needs.
7. Attends staff meetings and training necessary to perform job effectively. 
8. Provides other customer service and clerical support duties as necessary 

Minimum Qualifications

High school diploma or GED AND one year of experience handling customer's questions, complaints and/or providing information.
Preferred Qualifications:
 Able to work in a fast paced environment and have strong computer skills including Microsoft Office and basic data entry. Knowledge of and previous experience with Gavers software preferred.

Additional Information

For more information on the State of Georgia Benefits visit http://team.georgia.gov/
  
 Benefits for Full Time Eligible Employees
  
 •            13 Paid Holidays
 •            Generous Leave Package-Educational Support Leave and 3 weeks each accrued Annual and Sick Leave
 •            Defined Benefit retirement plan
 •            Health Insurance
 •            Dental Insurance
 •            Vision Insurance
 •            Health Care Spending Account
 •            Dependent Care Spending Account
 •            Life Insurance
 •            AD&D Insurance
 •            Disability Insurance
 •            Legal Insurance
 •            Long-Term Care Insurance
 •            Specified Illness
 •            Deferred Compensation (401K & 457 Plans)
  Additional Perks
 •            A supportive and rewarding work environment
 •            Physical Activity Breaks
 •            Employee Assistance Program
 •            Employee discount program
 •            Tuition Assistance
  
 To learn more about the Coastal Health District visit -https://coastalhealthdistrict.org
Applicants chosen for employment will be subject to the following
 Criminal Background Check/Fingerprinting
 Reference Checks & Immunizations Required
* May be subject to pre-employment drug screen
Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted via email by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.
 *Coastal Health District is an Equal Opportunity Employer*
The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections.
If you require accommodations under the American Disability Act (ADA), notify this agency of your request by the closing date of this announcement.
 

Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation & sick leave, paid parental leave, dental, vision, long term care, and life insurance.
Standard Benefits for Part-Time Employees
Part-time employees receive the Georgia Defined Contribution Plan and paid parental leave.

01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?
  • Yes
  • No
02
What is your level of proficiency in Microsoft Office?
  • No experience
  • Beginner
  • Intermediate
  • Advanced
  • Expert
03
What is your highest level of education completed?
  • Master's Degree
  • Bachelor's Degree
  • Associate's Degree
  • High School Diploma
  • GED
04
How many years of data entry experience do you have?
  • 0-1
  • 1-2 years
  • more than 2 years
05
How many years of experience do you have working in the Customer Service field?
  • 0-1 year
  • 1-2 years
  • more than 2 years
06
How many years of experience do you have working in an office setting, including answering phones, greeting the public, and entering information into a computer?
  • none
  • 1 year
  • 2 years
  • 3 years
  • 4 years or more
07
Do you have experience using GAVERS or working in Vital Records?
  • No
  • Yes
08
How many years of experience do you have resolving constituents' questions and complaints regarding all Vital Records requests?
  • 0-1 year
  • 1-2 years
  • More than 2 years
09
Are you willing to accept the salary indicated?
  • Yes
  • No

Required Question

Employer
Georgia Department of Public Health (GA)
Address
200 Piedmont Ave, SE
West Tower
Atlanta, Georgia, 30334