Credentialing Leads

Make a difference.

Join our dynamic team at the Washington State Department of Health (DOH) and become a vital part of improving patient safety and enhancing access to healthcare across the state. We are seeking skilled and dedicated Credentialing Leads to serve as journey level professionals within our health licensing program. In this role, you will provide technical credentialing consultation and assistance to health services providers and staff, contributing directly to the Department's mission of promoting public health and well-being.

Key responsibilities include:

• As part of a high-performance team, conducting assessments of credentialing applications and implementing licensing and regulatory policies for public health programs.
  • Assessing and evaluating incoming applications for completeness, accuracy, signature, and adherence to established departmental policies, procedures, state legislations, laws, regulations, and other credentialing requirements, standards, and practices.  
  • Verifying and obtaining information about applicants/applications by searching on-line databases and other resources, and by communicating with representatives of DOH programs, state and local government agencies, educational and credentialing/licensing institutions, and other outside organizations.  
  • Independently approving applications for credential issuance and identifying applications requiring additional review. 
• Providing technical consulting and assistance to health service providers and staff on difficult questions and complex, non-standard regulatory and licensing activities for Credentialing.
  • Interpreting, training, and explaining licensing laws. Providing ongoing support for changes in credentialing functions as laws and rules change and/or new professions or facilities are added. 
  • Producing and analyzing licensing reports.  
  • Providing guidance, technical expertise, and detailed quality review of work products and acts in the approver role in the automated system (ILRS).

• Two (2) or more years of experience processing applications for a health profession or facility credentialing program.  

• One (1) or more years of experience using the division’s Integrated Licensing and Regulatory System (ILRS) database OR similar licensing or regulatory database.

• Two (2) or more years of experience resolving customer inquiries, problems or complaints in a high production environment.

• Six (6) or more months of experience and using computer software as follows:
  1. Word processing software such as Microsoft Word to create, format, edit, preview, print, and save documents.  Ability to use standard functions to select, edit, copy, paste, format, and spell check text.
  2. Electronic communications and calendar programs, such as Outlook, to compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings.  
  3. Electronic database system to update or maintain records.
  4. Accessing and searching internet to find and download information.

Note: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. 

About Washington State Department of Health

Our programs and services help prevent illness and injury, promote healthy places to live and work, provide information to help people make good health decisions and ensure our state is prepared for emergencies. To accomplish all of these, we collaborate with many partners every day. We help ensure a safer and healthier Washington by: Working to improve health through disease and injury prevention, immunization, and newborn screening Providing health and safety information, education and training so people can make healthy choices Promoting a health and wellness system where we live, learn, work, play and worship Addressing environmental health hazards associated with drinking water, food, air quality and pesticide exposure Protecting you and your family by licensing healthcare professionals, investigating disease outbreaks and preparing for emergencies

Connections working at Washington State Department of Health